FAQs

Yes, we currently accept: Blue Cross Blue Shield, Aetna, Cigna, Humana, Superior Health Plan, United Healthcare, MultiPlan, PHCS, ValuePoint.

And we accept HSA and FSA plans.

Yes, we accept payment from HSA and FSA cards.

0-21 years old.

Yes, please use the “Book Appointment” button to schedule the appointment of your choice for each patient. Each patient visit will be handled separately, and each visit will be billed separately.

Yes, please refer to our service areas.

For all appointment types, we do not treat life threatening conditions or medical emergencies, vaccinations, narcotic medications, ADHD management, or IV infustions.

Call 9-1-1.

Yes, please click on “Book Appointment” button on our website to schedule your appointment.

At your appointment.

15 minutes.

Yes, rapid strep and flu testing, accu check blood sugar, urinalysis, respiratory panel, urine and stool culture, urine drug testing.

Yes, we provide nebulizer treatments and oral medications zofran.

Zofran Injection, Dexamethasone steroid injection, Toradol injection.

No.

Yes, we are currently serving the state of Texas. Make an appointment by clicking the “Book an Appointment” button on our website.

Please use the “Book Appointment” button found on our website.

Yes, our providers will prescribe medications during the scheduled telehealth or house call appointment as indicated.

Yes!

Yes, $35.00 applied if cancelled within 2 hours of appointment time.

Respond to the text message or email confirming your appointment that you need to cancel or reschedule and one of our team members will respond to your request.

We would love to hear from you! Please send us an email at support@healthcaretoday.one.

Yes, our providers can refill medication for chronic medical conditions such as asthma, eczema, and more during our telehealth or house call appointments.

Yes, we provide Vision & Hearing Screening, refill prescription medications, completion of school forms, labs and xrays as needed. Please see our service areas.

Not available for telehealth.

Yes, our providers can order lab testing for telehealth or house call appointments to outpatient lab service providers, as indicated.

You will be asked to provide your insurance information at the time of scheduling your appointment. We will file the claim directly with your insurance company for you. You will be charged for any co-pays or unpaid amounts determined by your insurance company.

Credit card, debit card, HSA/FSA. We do not accept cash or check.

Some insurance plans may have a deductible. If you have not yet met your deductible for the year, you may receive a bill from us. It can take insurances several months to process a claim. In this instance, you may receive a bill from us several months after the date of service, if you had not yet met your deductible at the time of service. All insurance plans are different and have different contracted rates for our services. These rates are determined by your insurance company, not Healthcare Today.

If you have a large deductible with your insurance carrier, it may be more cost-efficient for you to choose the self-pay cash price. You may use your FSA/HSA account to pay the self-pay cash price if you choose.

Yes, we use a secure HIPAA compliant electronic medical record to document your visit.

Yes, please log into the Patient Portal link on our website to access your chart and/or test results.

No, it is not required to make an account in the patient portal to make an appointment. This is offered as a convenience service to you to have access to the patient’s chart and any test results by accessing the patient portal.

Our providers are able to order x-ray imaging at outpatient facilities as indicated.

No, you cannot be tested for Covid-19 over a telehealth visit. Healthcare Today does offer Covid-19 screening and can order in person Covid-19 testing at outpatient lab facilities throughout Texas if you are outside of our House Call and in person Covid-19 Testing service areas.

Primary and Urgent Care concerns including: rashes, bug bites, pink eye, cold and flu symptoms, ear pain, urinary symptoms, sinus infections, sore throat, eczema, acne, dehydration, and more.

Your card is kept on file and will only be charged for any outstanding balances or co-pays not covered by your insurance.

Yes, these are provided at the time of your appointment.

Yes.

Yes we have a afterhours dispatch fee of $50.00 per patient for appointments Monday-Friday 6:00pm or later and all day on Saturday and Sundays.

We would love to serve you! We schedule appointments outside of our service area on a case by case basis to ensure we can provide quality service. Please call or text our office at 469-854-9767.

We have a $35.00 dispatch fee per household for appointments outside of our service area.

We love staying in tough with our patience for any questions! You may:

Use the patient portal to directly message your provider.

Or, call or text our office at 469-854-9767 to leave a mesage for your provider.

You may log-in to your patient portal to view your lab results.

You may log in to your patient portal. On the left hand side your will see My Health, click on this tab. Then on the top bar you will see, Medical Forms tab. Your note will be under the Medical Forms tab. *This is best navigated on a desktop computer.

Yes we have a no show fee of $50.00.

Yes, after you make an appointment you are given the option to save your information to use to make future appointments.

Dr. Daphne Favroth Board Certified Pediatrics and Internal Medicine.

Please contact our office and we would be glad to help you.

Your one login to the patinet portal will give you access to all registered family members. After loging in to the patient portal, click to open acount info at TOP RIGHT. All accounts registred should show in a drop down menu.